Haselkorn & Thibaut has initiated an investigation into Jacob Matthew Poindexter, a stockbroker and financial advisor currently registered with Charles Schwab & Co., Inc. in Westlake, Texas. Investors seeking information or worried about losses with this advisor should stay informed and, if concerned, reach out for a free, confidential consultation. Our aim is to provide you with a clear and thorough overview of Jake Poindexter’s professional history, any known complaints, potential red flags, and your options for recovery. Haselkorn & Thibaut (investmentfraudlawyers.com) is a national law firm with over 50 years’ experience, a 98% success rate, and millions recovered for investors—no recovery, no fee.
Who is Jacob Matthew Poindexter (Jake Poindexter)?
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Name: Jacob Matthew Poindexter (also known as Jake Poindexter)
CRD Number: 6927510
Current Employer: Charles Schwab & Co., Inc. (Westlake, TX)
Prior Firm: Merrill Lynch, Pierce, Fenner & Smith Incorporated (Fresno, CA; May 2018 – Dec 2019)
Jacob Matthew Poindexter operates as a registered stockbroker and financial advisor. As of the most recent BrokerCheck review (June 2024), he is listed as having no disciplinary or regulatory history, but investors are reporting concerns. If you’re concerned about your account or have experienced unexpected losses, it’s critical to gather all the facts and understand your rights. Haselkorn & Thibaut can help you determine whether action is warranted in your case.
A Complete Overview of Complaints and Disputes
According to the most current public disclosures and records:
| Type of Issue | Status | Details |
|---|---|---|
| Customer Complaints (Arbitrations/Civil Litigation) | Pending |
|
| Regulatory Actions (FINRA, State, or SEC) | Clean Record | No disciplinary actions, formal investigations, or sanctions disclosed by any regulatory agency. |
| Other Legal or SEC Proceedings | No Known Proceedings | No SEC orders, lawsuits, administrative proceedings, or public investigations found as of the latest review. |
Summary of Complaints: The only known, reportable dispute is the pending FINRA arbitration from December 2025—which seeks $59,483.28 for alleged misrepresentation, omission of facts, and unsuitable advice in an options transaction. No previous or additional complaints are disclosed in public records.
Potential Red Flags for Investors
- Pending FINRA Arbitration: While only one customer complaint is on record, any pending arbitration—especially involving allegations of misrepresentation or unsuitability—deserves attention from current and former clients.
- Options Transactions: The core of the alleged dispute involves an index options trade. These are complex investments, and if you were not properly informed or advised, you may be at risk.
- Transparency: Investors should always receive full disclosure of risks and alternatives. If you felt confused, misinformed, or pressured into an investment you didn’t understand, that’s a concern worth discussing.
It’s important to note:
- Not every investor who has losses is the victim of misconduct, but if your advisor failed to provide essential information or recommended investments that weren’t appropriate for your needs, there may be grounds for a claim.
- Public sources, like FINRA BrokerCheck, are useful but may not capture the most recent complaints, private settlements, or verbal disputes.
- If you worked with Jacob Poindexter and your experience doesn’t match what you expect from a trusted advisor, it’s worth seeking a second opinion from experienced securities attorneys.
Why Investors Choose Haselkorn & Thibaut
Haselkorn & Thibaut is a national securities and investment fraud law firm dedicated exclusively to the representation of investors. Our team has handled thousands of cases across the nation, recovering millions for clients. We utilize a no recovery, no fee approach—if you don’t recover, you don’t pay us.
- Free, confidential consultation – Discuss your situation risk-free
- Over 50 years’ combined experience – Deep case knowledge and a national reach
- 98% success rate – Proven results in holding financial advisors and firms accountable
- Contingency pricing – No out-of-pocket legal fees; we only succeed when you do
Next Steps: Protecting Your Investments
If you have concerns about your account with Jacob Matthew Poindexter at Charles Schwab & Co., Inc. (TX), you are not alone. Even if you’re unsure whether you have a case, an early and confidential review by an attorney can provide clarity and peace of mind. There is no obligation and no cost for your first call.
Get immediate answers:
- Did you lose money or will you potentially face significant losses in your Schwab account?
- Were you involved in options or complex transactions you didn’t fully understand?
- Did you feel any important facts were misrepresented or omitted?
Call Haselkorn & Thibaut today at 1-888-885-7162 for a free and confidential consultation with a securities attorney. The firm’s mission is to help investors nationwide recover their losses and protect what’s most important: their financial future.
Take action early. Your rights and potential recovery could be time-sensitive. Our experienced team is ready to help you review your options and, if needed, pursue a claim with professionalism and care.
