Mackenzie Alexander Dickson (CRD 7516892): An Investor’s Guide to the TIAA-CREF Advisor in Charlotte, NC
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Haselkorn & Thibaut, a trusted national securities fraud law firm, has launched an independent investigation into Mackenzie Alexander Dickson, a financial advisor affiliated with TIAA-CREF Individual & Institutional Services, LLC in Charlotte, North Carolina. With over 50 years of experience and a 98% success rate recovering millions for clients, Haselkorn & Thibaut is committed to ensuring investor protection and accountability in the financial services industry.
Who Is Mackenzie Alexander Dickson?
Mackenzie Alexander Dickson is a registered representative (CRD #7516892) currently working with TIAA-CREF Individual & Institutional Services, LLC. Based at the Charlotte HUB branch (8500 Andrew Carnegie Blvd., Charlotte, NC 28262), Dickson has been registered since June 22, 2022.
Licenses Held:
- Passed SIE: 04/27/2022
- Series 63: 05/23/2022
- Series 6: 06/22/2022
Dickson is licensed in 51 U.S. states and territories—demonstrating broad regulatory authority.
Current Employer: TIAA-CREF Individual & Institutional Services, LLC
TIAA-CREF is a nationally recognized broker-dealer and investment advisory firm with its main office in New York, NY and branches nationwide, including Charlotte, NC. The firm is well-known for servicing both individual and institutional investors.
Red Flags and Disclosures: What Investors Need to Know
Before working with any financial advisor, reviewing publicly available information—including FINRA’s BrokerCheck—is essential for making informed decisions. As of the latest update:
| Type of Disclosure | Description |
|---|---|
| Customer Complaints | One customer complaint reported: On August 11, 2025, an oral complaint alleged that Mr. Dickson provided inaccurate information regarding the tax liability from withdrawals on a variable annuity while at TIAA-CREF. The matter was settled for $82,885.34. No individual contribution was made by Mr. Dickson. |
| FINRA Arbitrations | No customer-initiated arbitrations or civil suits disclosed as of the most recent records. |
| Regulatory Actions | No reported FINRA disciplinary actions. No SEC enforcement orders, administrative proceedings, or cease-and-desist actions. |
| Firm/Internal Actions | No internal terminations, suspensions, or negative employment actions reported by the employer. |
| Financial Judgments or Liens | No bankruptcies, judgments, or tax liens disclosed. |
| Civil Litigation | No records of U.S. District or state court civil litigation involving Mr. Dickson as of the latest review. |
Key Takeaway: As of the most recent public records, only a single customer complaint has been reported, with no regulatory or legal disciplinary actions affecting Mr. Dickson’s status as a registered broker.
What Were the Specific Investor Concerns?
- Inaccurate Information About Variable Annuity Withdrawals: The main concern was related to tax liability from variable annuity withdrawals. Investors should be especially vigilant when dealing with complex investment products like annuities, which have nuanced tax and surrender implications.
- No allegations involving unauthorized trading, unsuitable investment recommendations, or fraud have been made public aside from the described complaint.
Regulatory Standards to Consider
The financial advisory industry is tightly regulated. Key rules that apply include:
- FINRA Rule 2111 (Suitability): Advisors must ensure that investment recommendations align with a client’s financial circumstances, investment experience, risk tolerance, and objectives.
- SEC Regulation Best Interest (Reg BI): Advisors must always act in the best interest of retail customers, providing clear disclosure about risks and conflicts, and offering care and diligence in all recommendations.
- FINRA Rule 2020/2010: Prohibits misrepresentation, fraud, or omissions of material facts to clients.
How to Check Your Financial Advisor’s Record
For complete transparency, always verify your broker’s regulatory history by conducting your own search on FINRA BrokerCheck.
What To Do If You Have Concerns or Lost Money
If you believe you may have experienced losses, misinformation, or unsuitable investment recommendations in an account with Mackenzie Alexander Dickson at TIAA-CREF, you have resources available. FINRA arbitration is available for resolving disputes involving registered representatives like Mr. Dickson.
As a client, you deserve transparency, professionalism, and investment strategies that fit your needs and risk tolerance. If you have encountered unexpected tax liabilities, product complexity, or other issues regarding your investments, those may merit independent review.
Why Consult Haselkorn & Thibaut?
- Over 50 years of combined legal experience in securities and investment fraud cases nationwide.
- 98% success rate and millions recovered for clients—including cases involving leading national broker-dealers like TIAA-CREF.
- No recovery, no fee: You will not pay legal fees unless compensation is recovered for you.
- Free and confidential consultation: Protect your privacy while understanding your options.
Key Takeaways for Investors
- A single settled customer complaint involving tax liability disclosures related to variable annuities is currently reported for Mackenzie Alexander Dickson.
- No FINRA, SEC, or civil actions reported as of the most recent disclosures, and no internal employment discipline noted.
- It’s vital to regularly review your investment portfolio and maintain clear communication with your advisor.
- Variable annuities and other complex products require careful, individualized explanation to avoid unwanted surprises.
Contact Haselkorn & Thibaut Today
If you have questions about Mackenzie Alexander Dickson, investments at TIAA-CREF, or losses involving variable annuities or other products, contact Haselkorn & Thibaut at 1-888-994-8066 for a free, confidential consultation. There is no obligation and you pay nothing unless your loss is recovered.
Your financial peace of mind matters. Take the first step to protect your investments today.

