Haselkorn & Thibaut has opened an investigation into Justin Bender, a financial advisor registered with Merrill Lynch in Jacksonville, Florida. If you are an investor with concerns about your accounts or past experiences, understanding your rights and the facts about this industry professional is essential. Our goal is to provide investors a detailed, unbiased summary based on publicly available records and to help you recognize potential red flags as you make decisions about your investment portfolio.
Who is Justin Bender?
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Justin Bender (CRD# 5949569) has been involved in the securities industry for over 14 years. Based in Jacksonville, Florida, he has served as both a broker and investment advisor with Merrill Lynch, Pierce, Fenner & Smith Incorporated since 2012 and 2013, respectively. Previously, he was registered with MetLife Securities from 2011 to 2012. Mr. Bender currently holds an impressive 55 state licenses and has passed the following securities industry qualifying exams:
- Securities Industry Essentials Examination (SIE)
- Uniform Combined State Law Examination (Series 66)
- General Securities Representative Examination (Series 7)
- Investment Company Products/Variable Contracts Representative Examination (Series 6)
Understanding the Recent Complaint: What Investors Need to Know
Investors should be aware of a recent complaint disclosed in Justin Bender’s record. Filed in January 2026, this customer complaint alleged that Mr. Bender, as a Merrill Lynch representative, misappropriated funds from a client’s variable annuity. The client claimed damages of $100,000. Importantly, the matter was reviewed and ultimately closed with no action taken.
Although the complaint did not result in formal action, it is important to recognize the significance of such claims. Allegations of misappropriation—even if closed—can be a signal for investors to closely review their own accounts and the conduct of their advisor.
Regulatory Record and Disclosures
Based on searches of the Financial Industry Regulatory Authority (FINRA) BrokerCheck database, along with the Securities and Exchange Commission (SEC) and key legal resources, here is a summary of Justin Bender’s regulatory and disciplinary history as of March 2026:
| Area | Status for Justin Bender (CRD 5949569) |
|---|---|
| FINRA BrokerCheck | No current customer disputes, arbitrations, or bankruptcies. One closed customer complaint as described above. |
| SEC Regulatory Actions | No enforcement or administrative proceedings filed against him. |
| FINRA Investigations | No open or closed FINRA rule-violation investigations as of 2026. |
| Lawsuits & Civil Litigation | No federal or state court civil suits identifying him as party in securities matters. |
| Media Coverage | No press reports, articles, or third-party allegations identified through June 2024. |
Identifying Potential Red Flags
While Justin Bender’s regulatory record is generally clean aside from the single closed complaint, investors should always remain cautious when any customer dispute—especially one alleging serious misconduct such as fund misappropriation—has occurred. Below are potential red flags that investors should be aware of:
- Customer complaints alleging theft or misappropriation of funds, even if no formal action is taken
- Transactions in variable annuities or other complex products without clear documentation or understanding
- Lack of transparency about account movements or frequent unexplained transfers
- Failure to provide timely account statements or transaction confirmations
If you notice any of these indicators in your own experience with a financial advisor, it is wise to review your account documentation and seek professional advice.
What Are FINRA Rules on Client Funds?
The misappropriation or improper use of client funds by brokers is prohibited under FINRA Rule 2150. This rule clearly states that a FINRA-associated person may not make improper use of a customer’s securities or funds. In addition, FINRA Rule 2010 requires all registered individuals to maintain high standards of commercial honor and abide by just and equitable principles of trade. Violating these rules can lead to disciplinary measures, financial penalties, or restitution orders. However, the presence of a complaint does not always mean wrongdoing occurred, but it does highlight the need for vigilance.
Why Haselkorn & Thibaut is Investigating
Haselkorn & Thibaut, a nationally recognized investor protection law firm, is conducting an independent investigation into Justin Bender’s conduct at Merrill Lynch in Jacksonville, Florida. With over 50 years of combined experience, a 98% success rate, and millions recovered for clients, we are committed to helping investors understand their options and, if appropriate, recover losses. There is no fee unless we recover for you.
What Should You Do If You’re Concerned?
Investors who have concerns about their investments with Justin Bender or Merrill Lynch should take the following steps:
- Collect and carefully review all account documents, statements, and communications
- Watch for unexpected account activity, transfers or withdrawals
- Contact an independent, experienced law firm for guidance. An outside review can help clarify your rights and identify any avenues for the recovery of losses.
How Haselkorn & Thibaut Can Help
If you have questions about your investments, Haselkorn & Thibaut offers free, confidential consultations to help you evaluate your situation. Our firm operates on a contingency basis—meaning no recovery, no fee. We have a proven track record representing investors nationwide in claims involving financial advisors and major brokerage firms, including recent matters involving Merrill Lynch in Jacksonville, Florida.
Contact Haselkorn & Thibaut today at 1-888-885-7162 to discuss your individual circumstances. Your financial security matters—reach out for a free case review and peace of mind.
We advise every investor to periodically verify the current registration and disclosure history of their advisor by visiting FINRA BrokerCheck. Your diligence is an important step toward protecting your portfolio and your future.
